Contact our team
Our support team is ready to help with any questions, account-related issues, technical concerns, or general feedback. Reach out for help with deposits, withdrawals, verification, or site access and we’ll respond promptly. We offer multiple convenient channels so you can choose live chat, email, or phone depending on what’s easiest. Typical response times vary by channel; having your account ID and recent transaction details speeds up resolution. Support information in this section is provided for Canadian players securely.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email for account-related help) |
| General enquiries | [email protected] (product and site questions) |
| Affiliate enquiries | [email protected] (partnerships and commission inquiries) |
| Phone | +1 416 358 4921 (calls and SMS) |
| Working hours | Mon-Fri, 09:00-18:00 |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please use [email protected] and include a clear subject line, your account ID, and up-to-date contact details to avoid delays. Attach any relevant files and allow 24-48 hours for a full reply from our support team.
Contact Form
NameEmailMessageSend messageResponse Time
Our support team aims to reply promptly. Most inquiries are answered within one business day, while more complex issues such as document verification or transaction investigations may take longer depending on their nature. If additional time is needed we will keep you informed by email. For quick questions use live chat during support hours for the fastest response.
Feedback
We’d love to hear from you. Please share feedback, suggestions, or ideas to help improve the website. We carefully review every submission and use it to refine features, promotions and the overall user experience. Your input helps us prioritise fixes and updates so the site works better for everyone. Send your thoughts anytime — we’re listening.